About Our Plumbing Business

     Our Novato Plumbing company has been in business for a number of years now and we have one of the highest customer satisfaction and retention records in the industry. Why is that? We like to think it’s because we pay attention to what our customers want. There are those in our industry who talk at their clients, always trying to sell them services even when they don’t need them. Our customer service people and plumbing technicians talk to our customers, listening to what their concerns are and offering real solutions that they can afford. 

     That’s the type of thinking that the founders of our company had many years ago and that’s still our company philosophy today. We’ve watched many of those other guys close up shop over the years because no one came back to them for repeat business. That’s what happens when you try to take advantage of people. As a neighborhood plumbing company, it’s not right and there’s no future for those who do it.  

     When you reach the point where you need to call for assistance from a Novato plumber, you’ve already tried everything you could do yourself to fix the problem. We know that. Plumbers are expensive and homeowners can’t afford those extra bills nowadays. For that reason and because we value the needs of the community we service, our phones are always on, with live operators to take the calls, not simply answering machines that promise a call-back which never comes.  

     Finally, our Novato plumbers are experienced, equipped with the latest tools and technology, and happy with their jobs. It’s important when you’re in a stressful situation to see a service technician do his job quickly, efficiently, and with a smile on his face. That’s the type of thing that instills confidence and helps you get through an otherwise difficult experience. That’s what we can do for you.